Returns and Refund Policy

Returns

At Scorpio Candle Company, we take pride in crafting high-quality, hand-poured candles with care and attention to detail. Due to the nature of our products, all sales are final, and we do not accept returns or exchanges.

However, we want you to love your purchase! If your order arrives damaged or defective, please reach out to us within 48 hours of delivery with photos of the issue, and we’ll be happy to offer a replacement or store credit.

If you have any concerns about your order, please contact us at monica@scorpiocandlecollc.com and we’ll do our best to assist you.

Thank you for supporting our small business!

Refunds

At Scorpio Candle Company, we are committed to providing high-quality, hand-poured candles that bring warmth and comfort to your space. Due to the nature of our products, we do not offer refunds on any purchases.

If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will gladly offer a replacement or store credit for the affected item(s).

Please note that we cannot issue refunds for:

Change of mind or personal preference
Used or partially burned candles
Minor imperfections that do not affect product performance

If you have any questions or concerns about your order, please reach out to us at monica@scorpiocandlecollc.com, and we’ll be happy to assist you.